Frequently Asked Questions

Policies, Insurance, & Payment

  • We understand that sometimes plans change. If you need to cancel or reschedule your appointment, please provide at least 24 hours' notice, or you may be charged a 50% cancellation fee.

  • We do not accept insurance. However, we are fortunate to have the support of benevolent organizations that can assist with funding in some cases. Please contact us for more information.

  • We accept all major credit cards. We respectfully decline any gratuities.  

    We offer a sliding scale to active duty military, veterans, first responders, and their families.

Services

  • We offer a range of services through different certified coaches, practitioners, and licensed therapists. Services include Reiki, mindfulness coaching, massage therapy, trauma-informed yoga, Brainspotting, Walk and Talk therapy, Art Therapy, and Clinical Supervision. You can view the full list and book a session here.

  • Our trauma-informed Reiki sessions prioritize your sense of safety and comfort and their role in the healing process. We begin each session with an open dialogue, where we explain each step of the Reiki process and ensure that you are fully informed and comfortable. We encourage you to ask questions, express your needs and concerns, and discuss any boundaries you may have.

    Your practitioner will adjust the lighting, sounds, and other sensory inputs to create a soothing atmosphere conducive to healing. They will work with you to establish a space where you are empowered and in control.       

    We understand that healing is a personal journey and respect your choices and boundaries. Our trauma-informed Reiki sessions are designed to complement, not replace, professional therapy or medical treatment. Our goal is to create a safe, supportive space that empowers you to explore your unique path to healing and well-being at your own pace.

  • Please expect to be treated with kindness and respect. When you arrive, your practitioner will meet you in the lobby and bring you to their office. After you have had the chance to discuss your goals, you will lie on a massage table heated with a BioMat. Please dress comfortably. We recommend you wear layers if you are sensitive to heat. During the session, you may keep your eyes open or closed, and you may talk or be quiet.  Your comfort is our priority. Many of our clients are surprised by how deeply they can relax and often fall asleep during the session. If you have mobility or pain issues, please communicate them to your practitioner so they may adjust your session accordingly.

  • We only offer in-person only for Reiki. Please contact us if you are interested in virtual coaching.  

  • Neuro-somatic coaching offers a comprehensive approach to personal growth by blending body-centered practices with conventional coaching methods. This holistic approach recognizes the internal relationship between our mental, physical, and emotional selves. As you become more aware of your body's physical responses to triggers, you gain the power to navigate life with greater self-understanding. By recognizing and understanding these reactions, you can break free from impulsive survival patterns and make empowering choices that align with your values.

    When we bring awareness to these interconnected aspects, we unlock a deeper level of self-understanding, leading to transformative self-discovery and an empowered sense of well-being.

  • As experienced mindfulness coaches, we recognize the crucial role of non-judgment and self-kindness in navigating life's obstacles. We teach our clients the skill of being fully present in each moment, developing emotional resilience and effectively managing stress. Our sessions provide a space for curious and lighthearted exploration of the complexities of the mind and the human experience.

    The value of mindfulness coaching is particularly relevant in today's world, where many individuals find themselves consumed by distractions, worry, decision fatigue, and self-criticism. Mindfulness coaching helps people navigate challenges and learn techniques to add stability and clarity to their daily lives.

  • Victoria Duarte is a burnout coach who helps clients overcome exhaustion and regain balance by integrating somatic, mindfulness, and compassion-based approaches. Through body awareness, self-regulation techniques, and cultivating self-kindness, she guides clients in developing resilience, setting healthy boundaries, and reconnecting with their authentic selves. By addressing the physical, emotional, and mental aspects of burnout, she supports clients in creating sustainable lifestyle changes that promote well-being and prevent future burnout.

    Having recovered from burnout herself, Victoria understands the importance of creating a safe, non-judgmental space where clients can be heard, seen, and supported without blame or pressure to "fix" themselves. By providing empathy, understanding, and practical tools, she helps clients navigate their unique journey to recovery and rediscover a sense of purpose and fulfillment in their lives.

    You can book a session with Victoria here.

  • No, we are available by appointment only.

  • When required, our practitioners are credentialed, licensed, and board-certified by the Virginia Department of Health Professionals. Coaching and Reiki are not governed by licensing boards.

  • Yes. Please discuss your current medications and diagnosis with us. 

  • Please select your service and schedule online. If you are unable to schedule online, please call or text 757-251-9301, or email info@healingartsvb.com for assistance.

  • Yes, with a few exceptions. The only reason we would break confidentiality is for your safety. We will discuss this in our first session. Our office values your privacy. We are HIPAA Compliant.

Interested in learning about our services?

Our team of practitioners offers a range of services including Reiki, Reiki Training, EMDR, Art Therapy, Trauma-Informed Yoga, Mindfulness Coaching, Neuro-Somatic Coaching, and more.